Excellence in First Responder Wellness
Business Hours: Monday-Friday 8am-5pm
Main Office: 828-333-5708
After Hours/Crisis Line: (828) 209-8038
Emergency: 911
Making An Impact
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“I truly feel that Fairview FD would have lost much of our staff immediately after the incident had it not been for the relationship that had already been established....if you are not using one of the many programs that RSS offers for mental health, please reach out to Rick Baker and see what they have to offer. They truly helped our department. If it had not been for them, I don’t know where we would be.”
Scott Jones, Chief of Fairview FD in North Carolina
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"Rick Baker is one of the few Mental Health Professionals selected by the U.S. Forest Service and the Department of Interior to provide clinical expertise for wildland fire and aviation personnel who have been involved in a critical incident. He provides sophisticated expertise as a trauma professional and has remarkable ability to assist individuals during some of the most difficult times in their careers."
Nelda St. Clair, National Critical Incident Stress Program Manager
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"Buncombe County Sheriff’s Office has found that having embedded mental health has been of tremendous benefit. Having those services here has certainly kept our employees emotionally healthy and resilient to the tragedies they face."
Van Duncan, Buncombe County (NC) Retired Sheriff
Meet Our Experts
Our Services
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PTSD is a disorder often resulting from experiencing a shocking, dangerous or traumatic event that overwhelms an individual’s built-in coping abilities.
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Shift work and difficulty sleeping are accepted as the norm in emergency services.
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Hyper-vigilance syndrome, common in first responders, describes the drastic swing between two phases, the on-duty and off-duty phases.
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All good things come to an end, and this includes rewarding and exciting careers in public service.
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Individual responders need not be part of a particular emergency services agency to access our support.
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The Embedded Behavioral Health (EBH) model is an early intervention and treatment structure of the BH care model that promotes first responder readiness and resilience.
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We deliver services to help agencies and departments integrate BH into the agency/department structure to better serve communities and personnel.
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More and more agencies and departments are developing their own internal peer support teams.
Get in touch.
Phone: (828) 333-5708
Fax: (828) 484-1025
Main Office
204 Charlotte Hwy Ste E.
Asheville, NC 28803
Hours
Monday – Friday
8am – 5pm