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Rick Baker, has been providing evidence-based behavioral health services to first responders and responder agencies in North Carolina since 2007. He is the current Clinical Director of the Western North Carolina Peer Support Network, providing oversight of and post-critical incident services to first responders, across all disciplines, in North Carolina’s 22 westernmost counties. Rick is […]

  Jessica received her master’s degree from Western Carolina University’s Clinical Mental Health Counseling program.  Jessica focuses on providing quality therapy using empirically-based treatments including Cognitive-Behavioral Therapy (CBT) and Acceptance and Commitment Therapy (ACT). Jessica has worked with individuals struggling with anxiety, mood and psychotic disorders.  She specializes in substance abuse and dual diagnosis treatment. Jessica is […]

  Crystal received her master’s degree from Montreat College’s Clinical Mental Health Counseling program.  She is currently pursuing a Phd in Counseling and Psychological Studies at Regent University specializing in Trauma and Crisis work.  Crystal focuses on providing quality therapy using empirically based treatments including Cognitive-Behavioral Therapy (CBT) and Acceptance and Commitment Therapy (ACT).  Crystal […]

Joel completed his paramedic training at AB Tech before going to work as a paramedic in South Carolina and Georgia.  He went on to pursue PA training at the Medex PA Program at the University of Washington. He moved back to Western North Carolina to work as a psychiatric provider in 2014 and owns Ridgeline […]

Dr. Signi Goldman is a board certified General Adult Psychiatrist. She has practiced in multiple clinical settings, both in hospital systems and alternative treatment centers, and integrates these approaches into an individualized, evidence-based practice. Dr. Goldman graduated from University of Miami Miller School of Medicine and completed residency training at Western Psychiatric Institute and Clinic at […]

Tonia was born in Bennington, VT.. She received her BS in Resort Development and Management from Southern Vermont College. She has over 25 years of experience in coaching, training, and management in a variety of settings and organizations, including working in conjunction with emergency services. Tonia also has experience in the healthcare field, working in […]

Welcome to the RSS team Amanda!! She will be in our NEW Kings Mountain office effective August 1, 2020. Amanda received her master’s degree from Western Carolina University’s Clinical Psychology program. Amanda focuses on providing client-centered quality therapy using empirically-based treatments such as Cognitive-Behavioral Therapy (CBT). Amanda has worked with individuals struggling with anxiety, mood, […]

Welcome our newest team member, Joellen Rhyndress!! Joellen has more than 15 years of experience providing crisis response and trauma-related behavioral health support. She has done extensive work with first responders and with communities recovering from natural disasters and mass casualty events.  Joellen has personal experience as well with first responder culture as she has […]

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Nelda St. Clair, Bureau of Land Management, National Office FA-100 Position: National Critical Incident Stress Program Manager Rick Baker is one of the few Mental Health Professionals selected by the U.S. Forest Service and the Department of Interior to provide clinical expertise for wildland fire and aviation personnel who have been involved in a critical […]

Van Duncan, Buncombe County (NC) Sheriff’s Office Position: Sheriff Buncombe County Sheriff’s Office has found that having embedded mental health has been of tremendous benefit. Law enforcement officers and first responders see tragedy on a regular basis. Even though it becomes part of their day-to-day job, the trauma they see impacts them the same as […]

Jesse English, Mitchell County Emergency Management Position: Director Why small county law enforcement officers need clinical services, or better yet, embedded clinical services? Being in law enforcement and responding to traumatic events and emergencies anywhere is hard, it takes a physical and mental toll on officers and on their families. The issues working in smaller […]

Eric Martinez, USDA Forest Service, National Incident Management Organization Position: National Critical Incident Stress Management Coordinator I have had the pleasure of knowing Rick Baker for two years. During the years of our acquaintance, I have known Rick to go far beyond his responsibilities while assignments. Rick is one of the trauma clinicians I have […]